Customer Service Report Survey

Was our office staff helpful and courteous?

Yes
No

Did our technician arrive at the estimated time?

Yes
No

Did our technician greet you pleasantly?

Yes
No

Was our technicians appearance satisfactory?

Yes
No

Was our technician courteous?

Yes
No

Did our technician protect the work area in your home before beginning work?

Yes
No

Does humidity affect anyone in your house during the summer?

Yes
No

Does anyone in your house suffer from allergies?

Yes
No

Do you have to dust often in your home?

Yes
No

Is there ever a damp or musty odor in the home?

Yes
No

Would you recommend our services to friends or family members?

Yes
No

Would you like to be contacted for a FREE in home evaluation of your system(s)?

Yes
No

What is the approximate age of your cooling system?

1-5 Yrs.
6-10 Yrs.
11 Yrs. Plus

What is the approximate age of your heating system?

1-5 Yrs.
6-10 Yrs.
11 Yrs. Plus

Which rooms in the house are the least comfortable?

Is system noise objectionable?

What is your typical electric bill?

What is your typical gas/oil bill?

What do you not like about your present heating and cooling system?

Additional comments: